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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anonymouse

June 26, 2026

5  out of  5
rating by Anonymouse
"Crosena has truly gone above and beyond for me over the past two years. Although I just signed up with State Farm, I’ve been in touch with Crosena since I got my car in March 2023. Every six months, she worked tirelessly to help me secure a lower rate. Despite my challenging background, I was always upfront with her, and she never judged me. Instead, she offered genuine support and assistance each time my policy came up for renewal. She even reached out at the perfect moments when I needed her most. After a frustrating experience with another agency, I ultimately decided to cancel my policy and choose State Farm, and I couldn’t be more grateful for Crosena’s unwavering dedication throughout this process."
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mohammad kayed

June 16, 2026

5  out of  5
rating by mohammad kayed
"Have been a customer with them for almost 5 years, very professional, never disappointed me, highly recommended!"
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Iris Hernandez

June 5, 2026

5  out of  5
rating by Iris Hernandez
"They are really great, Alexis is the best, she is always there if i have questions, and always willing to help"
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Billie Harper

June 4, 2026

5  out of  5
rating by Billie Harper
"People are great here, just had a wonderful conversation with Niecey. She made my day."
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Elisa Carey

June 3, 2026

5  out of  5
rating by Elisa Carey
"Niecey was kind enough to help me with my questions regarding my vehicles policy. She was thorough and patient with me. Alexis is the same way --- ask for either one for any questions regarding coverage. Been with State Farm for years, Angel's staff are knowledgeable."
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Halleemah Nash

May 18, 2026

5  out of  5
rating by Halleemah Nash
"I reached out for renter's insurance and was wowed by both the service standard and the competitive pricing! This was the best rate that I received in my research and the agent was also super helpful in the process. HIGHLY recommend!"
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Stephanie Alexander

April 30, 2026

5  out of  5
rating by Stephanie Alexander
"Niecey was a great help! She resolved my issue with a pleasant attitude & was very knowledgeable about my needs"
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Truth Teller

April 27, 2026

1  out of  5
rating by Truth Teller
"Nothing nice to say...I had insurance with her, and got a nasty call from her staff..saying they contacted my escrow company and I was breaking the law...They had no escrow for me...I had paid off my house..so they sent me the money...the lady that called threatened to turn me over to the police... I was not worth my time.. so I got a new company"
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Nicole Fleeks

April 6, 2026

5  out of  5
rating by Nicole Fleeks
"Was easy to work with and fast thank you"
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Delara Aubon

April 1, 2026

5  out of  5
rating by Delara Aubon
"I’m so grateful to have found an insurance team that actually cares! Angel and her team are wonderful—they’re always letting me know about opportunities to save or get better protection. Niecey is great about staying on top of reminders and anything I need to handle. These ladies keep the communication flowing constantly! I feel like I hit the jackpot—not only with an amazing insurance team, but with new friends who are always looking out for me. Thank you all so much!"
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Anita Pete

March 27, 2026

5  out of  5
rating by Anita Pete
"Im not sure where to start! I had some concerns, but Niecey(not sure if that’s the correct spelling or not) was incredibly patient and answered all my questions without rushing me. From her responsiveness, to her friendliness she truly succeeded at exceeding my expectations. She was knowledgeable when providing me with a quote —10 out of 10! If I could give her more stars I would! *if she gets the opportunity to see her review* Thank you so much for going above and beyond to explain everything to me and ensure that my needs were adequately met!"
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Dee

March 27, 2026

5  out of  5
rating by Dee
"Niecey was a great help .. Very knowledgeable and was instrumental in helping with my issue"
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Perla Angelica

March 26, 2026

5  out of  5
rating by Perla Angelica
"I had an amazing experience getting insurance quotes over the phone with Alexia. She was very patient, informative, and honest throughout the entire process. Alexia demonstrated excellent communication and people skills, and her positive attitude and professionalism made everything easy to understand. She took the time to answer all of my questions and made me feel comfortable with my options. I truly appreciate her outstanding customer service and highly recommend working with her."
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John Lofaro

March 24, 2026

5  out of  5
rating by John Lofaro
"Cayla was most helpful! I highly recommend she gets recognized for her outstanding, prompt and prompt service. Thanks!"
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Evan McClain

March 24, 2026

5  out of  5
rating by Evan McClain
"Angel and Niecey were very knowledgeable and helpful."
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Nicholas Deaderick

March 24, 2026

5  out of  5
rating by Nicholas Deaderick
"Niecey is very knowledgeable about insurance. She explained my coverages to me ans how to protect my myself, vehicle, and family. She is the best!"
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U Christian

March 24, 2026

5  out of  5
rating by U Christian
"Niecey was amazing!
She explained all the coverages in my quote and how adding my son would effect the premium. She even included discounts for myself as a new home owner. Although I didn't buy from her today, I will keep her in mind upon my next renewal!

She is awesome!"
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Brianna Cobb

March 24, 2026

5  out of  5
rating by Brianna Cobb
"Niecy is amazing quick and thorough answering all my questions even in detail when I need a break down of the different policies if she says she will call you right back she will thank you so much I ask for her every time I call!"
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Elizabeth Fuentes

March 20, 2026

5  out of  5
rating by Elizabeth Fuentes
"The best coverages at affordable prices, Thank you NIECEY!!!"
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Lyza Joseph

March 13, 2026

5  out of  5
rating by Lyza Joseph
"Jonathan was extremely helpful and informative. Great customer service!"
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Brittany Williams

March 11, 2026

5  out of  5
rating by Brittany Williams
"Niecy was amazing. She was very knowledgeable, patient and was able to get my insurance premium lowered. Her professionalism was impeccable! Thank you for making my experience with State Farm a pleasant experience. Angel and her team are awesome."
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Natalie Manzanares

March 11, 2026

5  out of  5
rating by Natalie Manzanares
"Alexia helped me get a new policy with State Farm she was very knowledgeable and very helpful every step of the way!"
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Ericka McNeil

February 27, 2026

5  out of  5
rating by Ericka McNeil
"⭐️ Professional & Polished

Crosena at State Farm made the process of getting my life insurance policy incredibly easy. She was knowledgeable, patient, and took the time to answer all of my questions thoroughly. I truly appreciated how clearly she explained everything and made sure I felt comfortable with my decisions. If you’re looking for someone who is responsive and genuinely helpful, I highly recommend working with her!"
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Mildred Merida

February 25, 2026

5  out of  5
rating by Mildred Merida
"Cayla was very professional and knowledgeable in helping me with my insurance needs"
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Joe Alcoser

February 25, 2026

5  out of  5
rating by Joe Alcoser
"Cayla Ware (State Farm Insurance Team Member) at the 220 E 34th Street location did an amazing job fulfilling my insurance needs. Customer service is second to none."