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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Trae Salas

October 26, 2026

5 out of 5 rating by Trae Salas
"Niecey was the agent that helped me through my first time getting auto insurance, she was thorough with all the questions I had and gave me the best rate I’ve gotten after searching for 3 weeks"
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Lisa B

October 24, 2026

5 out of 5 rating by Lisa B
"Had to make a call to the office..Niecey answered my call. She was able to complete my phone call effectively and in a timely manner.. Thanks!"
We responded:
"Thank you for allowing us to take care of your insurance needs ❤️. Angel Henderson,State Farm Houston Texas "
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Vanessa Fuentes

October 21, 2026

5 out of 5 rating by Vanessa Fuentes
"I’ve had my auto insurance policy with State Farm for a few years now and they are wonderful. Niecey is my agent, who is patient, kind, and pleasant to work with."
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C McHenry

October 13, 2026

5 out of 5 rating by C McHenry
"I was searching for a more affordable insurance and Angel and her team immediately provided quotes in less than 20 minutes. The quote was for less than what I was paying! Thank you Angel and your team for the quick response 😃"
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Ernestine Allen

October 6, 2026

5 out of 5 rating by Ernestine Allen
"Niecey was the best! She went above and beyond to make sure all my questions were answered. I haven’t had the best experience with insurance, soI'm glad there was someone like her available in my time of need."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Shantae Williams

October 2, 2026

5 out of 5 rating by Shantae Williams
"Niecey was so incredibly informative. I was so stressed out about my policy and to be honest a bit overwhelmed. Once she explained everything to me in detail I was comfortable and had a clear understanding. I want to give her a huge Thank you."
We responded:
"Thanks so much for the amazing review, Shantae! We really appreciate your support here in Houston. Just reach out anytime if you need us - we’re here for you. "
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42MC 34

September 30, 2026

5 out of 5 rating by 42MC 34
"Niecey was very knowledgeable and extremely helpful throughout the process. She made me feel special even though I bombarded her with so many questions! She's professional and I highly recommend her"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Houston insurance team. "
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Tavia Idlebird

September 30, 2026

5 out of 5 rating by Tavia Idlebird
"Neicey was a delight to speak to very knowledgeable and experienced. Thank you helping to answer all my questions and concerns!"
We responded:
"Thank you so much for the 5-star rating, Tavia! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Angel H Henderson "
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Dee

September 30, 2026

5 out of 5 rating by Dee
"Niecey was a great help .. Very knowledgeable and was instrumental in helping with my issue"
We responded:
"Thank you so much for the 5-star rating, Dee! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Angel H Henderson "
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Linda Stewart

September 29, 2026

5 out of 5 rating by Linda Stewart
"Niecey is very knowledgeable about options for protecting my income and my family. She's amazing!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Niecey provided you with knowledgeable and helpful service. Your recommendation means a lot to us. If you ever have more questions or need assistance in the future, we're here to help!

Angel Henderson
Houston, TX"
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U Christian

September 29, 2026

5 out of 5 rating by U Christian
"As Always Niecey answered all my questions and options to bundle. However, I stated where I am due to rates. I always appreciate her follow up to win my business."
We responded:
"Thank you for your kind review of State Farm Agent Angel Henderson’s Team. We appreciate it!"
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Delfino Perez

September 26, 2026

5 out of 5 rating by Delfino Perez
"Really great staff glad to have gotten help from niecey"
We responded:
"Thank you for the 5-star review of Angel H Henderson’s team - we really appreciate your kind words! "
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Roman Hrytsiv

September 26, 2026

5 out of 5 rating by Roman Hrytsiv
"5-star service! Cayla Ware was super helpful and friendly throughout the process. If you need assistance with insurance, I definitely recommend reaching out to Cayla!"
We responded:
"Thank you for your thoughtful review. We appreciate your business. "
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Anonymouse

September 19, 2026

1 out of 5 rating by Anonymouse
"I would never get the safe driving beacon ever again. I was a total fool for that! They see the places you go, as well. It was a horrible experience dealing with them near the end. Price went from 600 to 1600 for 6 months LOWEST INSURANCE BARE BONES.

"Your renewal offer for [month] is $1,646.04 for the new 6 months."

I have minimum liability with no uninsured motorists. Minimum cost.

I am still upset, especially after switching insurance providers, and then, receiving a letter in the mail today about going back to them to see if they "can give me a quote." WHAT?

Here is what to look for during your next renewal:

"Unfortunately, State Farm underwriters are not able to provide a detailed explanation for the jump in price.

However, I can advise you the multiple factors that go into the rates, here are some of the followings:

Credit
Driving History
Vehicle trends in accidents
Increase in auto parts
Increase in costs

These are just some of the things that go into your insurance score."

So, fortunately, after switching to a different company, I am back at $600/6 months.

$1600?!??!! AND you want me to call you, after the fact, for a quote?!

Also, my policy review appointment was just them trying to sell me Life Insurance. It was supposed to be a policy review - and they were very pushy on the Life Insurance. I could hardly get a word in. I had to finally tell them to stop talking about it."
We responded:
"We’re sorry to hear your experience wasn’t what you were hoping for. We’d really appreciate the chance to talk through this and make things right. "
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Paola Benitez

September 16, 2026

5 out of 5 rating by Paola Benitez
"I called literally 4 minutes before closing, and Niceey was absolutely amazing! She helped me right away without any hesitation, and in less than 20 minutes I was completely set up with my policy. She was very knowledgeable, and made the whole process super easy and
stress-free. I’m extremely pleased with the customer service I received."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Houston insurance team. "
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NYC Lady 1

September 14, 2026

5 out of 5 rating by NYC Lady 1
"Five Star customer service every time!!!!!"
We responded:
"Thank you for the 5-star review of Angel H Henderson’s team - we really appreciate your kind words! "
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Joyce Landry

September 4, 2026

5 out of 5 rating by Joyce Landry
"Niecey always helps me to understand my policies. She even follows up with me to make sure that I have everything I need. I love the service she provides."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Mujtaba Habib

September 3, 2026

5 out of 5 rating by Mujtaba Habib
"I recently purchased my first State Farm auto insurance policy through Angel Henderson’s agency, and I had a great experience. I worked with Cayla, who was extremely helpful, responsive, and patient throughout the entire process.

Before contacting them, I had received quotes from other major insurance companies, including Progressive and GEICO. The quote Cayla provided, especially considering the amount of coverage included, was significantly better than the other options I received.

The entire process was smooth and straightforward, and Cayla took the time to answer all my questions. I would definitely recommend Angel Henderson’s State Farm agency to anyone looking for auto insurance and competitive rates."
We responded:
"Mujtaba, thank you for the fantastic review! We’re always here to support you with your insurance needs in Houston. "
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Ashley Garza

August 25, 2026

5 out of 5 rating by Ashley Garza
"Cayla made getting insurance for my vehicle so incredibly easy and stress free! She was extremely helpful, professional, knowledgeable, and patient with me throughout the entire process. She took the time to answer my questions and made sure I understood everything every step of the way. Her excellent customer service truly made such a difference, and I’m so thankful for how smoothly she handled everything. Thank you, Cayla, for making this such a positive experience! I would definitely recommend her to anyone looking for great insurance service!"
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Brianna Cobb

July 30, 2026

5 out of 5 rating by Brianna Cobb
"Niecy & Alexia are amazing quick and thorough answering all my questions even in detail when I need a break down of the different policies if she says she will call you right back she will thank you so much I ask for her every time I call!"
We responded:
"Brianna, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Angel Henderson’s Team is just a call or email away!"
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Richard Applegate

July 21, 2026

5 out of 5 rating by Richard Applegate
"helpful and cheerful staff which is gifted to correct issues with insurance which not something you want to be without . Excellent rates also !"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Cherry B

July 16, 2026

5 out of 5 rating by Cherry B
"It want to say thank you to Cayla, who took out so much of her time to assist me with getting a quote and starting a policy with State Farm. Thank you Cayla for taking your time with me and going into detail with me about the policies. Thank you for taking your work home and checking back with me over the weekend to ensure I got exactly what I needed. You truly went above and beyond to assist me. I thank you and if anyone out there is looking or a great insurance agent, go State Farm with Angel Henderson and ask for Cayla!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Houston. "
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Gregory Moses

July 15, 2026

5 out of 5 rating by Gregory Moses
"Niecey did a fantastic job! She was incredibly thorough, followed through on every detail, and answered the phone on the very first ring. She also took the time to introduce me to products that I am genuinely interested in. Excellent customer service all around!""
We responded:
"Thank you so much for the 5 stars, Gregory! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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mohammad kayed

June 16, 2026

5 out of 5 rating by mohammad kayed
"Have been a customer with them for almost 5 years, very professional, never disappointed me, highly recommended!"
We responded:
"Thank you for the amazing review, mohammad! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Iris Hernandez

June 5, 2026

5 out of 5 rating by Iris Hernandez
"They are really great, Alexis is the best, she is always there if i have questions, and always willing to help"
We responded:
"Thank you for the amazing review, Iris! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."